Legal notice

Credits

XAVIER VIDAL I ROCA S.L
C/Girona, 124, Barcelona (Barcelona) 08009, Spain, VAT Number:B62017330
www.luthiervidal.com / info@luthiervidal.com
R.M. de Barcelona, tomo 31976, Folio 1, Hoja B6203028, Insc. 1ª-C.I.F. B-62017330

 

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY
These General Terms and Conditions shall expressly govern the relationships that arise between XAVIER VIDAL I ROCA, S.L., and the third parties (hereafter, "Users") who register as users and /or purchase products through the official XAVIER VIDAL I ROCA, S.L. website online store (http:// www.luthiervidal.com ", (hereafter the "Store").

 

ACCEPTANCE

The General Conditions govern the use of our website and purchase of our products and / or services through it. When visiting our Website, and using the services of our online store, you accept these Terms and you confirm:

  • that you have read and understood this contents.
  • you are a person capable to contract.
  • that assumes all obligations set forth herein.
  • you are in legal age of majority (18 years) to access these Web sites and to purchase products offered here.


USER'S DUTIES

The User agrees to use the Store to purchase the Products and to use each of the services of the Store diligently under the law, morality, public order and provisions hereof. He must also prevent himself from using the said Products or services in any way that may prevent, damage or deteriorate the normal operation and use of the Store on the part of the Users or that may harm or cause damage to XAVIER VIDAL I ROCA, S.L. goods and rights as well as to those corresponding to its suppliers, Users or, in general, any third party.


OPERATING CONDITIONS

PRODUCTS AND PRICES

  1. The Company reserves the right to decide, at any time, the Products that are offered to Users through the Store. In particular, the Company may at any time add new Products to those offered or included in the Store, it being understood that unless otherwise provided, such new Products shall be governed by the provisions of these General Conditions. Likewise, the Company reserves the right to stop providing or facilitating access and use at any time and without prior notice of any of the different kinds of Products offered in the Store.
  2. The prices indicated here may not be the same as those of the physical store.
  3. The Products included in the Store shall match, as truly as the website display technology allows, the Products effectively offered. However, pictures from non professional instruments or bows may be slightly different due to their handmade nature.
  4. Luthier Vidal makes every effort within its means to offer the information contained in the website in a truthful manner and without typographical errors. In the event that at any time there is an error of this type, alien at all times to the will of the company, it would be immediately corrected.
  5. The prices indicated in the Store can be shown in Euros, Sterling Pounds, Dollars or Yen, appearing both with VAT and without VAT for those customers who reside in the Canary Islands, Ceuta, Melilla or other non-EU territories.
  6. The costumer will have to assume the tariff costs of their country, unless he is from the European Union, wich case the taxes will be included at the time of purchase.
  7. Those items used (old or collectible) are governed through the Special Regime of Used Goods, so the VAT is included and not broken down in the invoice.
  8. We inform you that in case of an erroneous and / or manifestly derisory price and whatever the reason (computer bug, manual error, technical ...), the order will be canceled even in case of initial validation. The option to the customer to pay the actual amount of the products will be offered.
  9. Luthier Vidal is not responsible for the customs costs that the customer has to pay to receive your order.

 

PRODUCT PROCEDURE AND WAY OF PAYMENT

  1. Within a maximum term of twenty-four (24) hours, XAVIER VIDAL I ROCA, S.L. shall send an e-mail to the User confirming the purchase. This e-mail shall give a purchase reference code and shall give detail of the characteristics of the Product, its price, shipping & handling costs and those corresponding to the several options regarding the payment thereof to XAVIER VIDAL I ROCA, S.L.
  2. The User who purchases a Product through the Store must make the payment using the payment options specifically detailed in the Store.
  3. Payments made by bank transfer may be paid in up five (5) days, after this period the product will be added in stock again.

 

WAIVER RIGHT

  1. The User has the right to waive the purchase, for which he may contact XAVIER VIDAL I ROCA, S.L. at the following e-mail address: eshop@luthiervidal.com and waive the purchase within a period of no more than 15 days as of the Product reception. The Product should be sent together with the fully completed return form and a fully completed copy of the delivery note or of the invoice thereof. User shall pay the Product direct return cost, which should be performed in accordance to the instructions that XAVIER VIDAL I ROCA, S.L. gives to the User in reply to his waiver notification. The User must return the Product within the maximum term of 15 days after XAVIER VIDAL I ROCA, S.L. indicates the User to do so.
  2. The waiver involves the refund of paid monies. In order to do this, the customer must state the number and holder of the credit card to which XAVIER VIDAL I ROCA, S.L. should make the refund on the returns form. The term for this refund shall be the one stated by Law.
  3. The waiver right may not be exercised if the Product is not returned in its original packaging and when the Product is not in perfect conditions.

 

CUSTOMER CARE SERVICE

For any defect, claim or exercise of his rights, the User may send an e-mail to the following address: info@luthiervidal.com or eshop@luthiervidal.com.

 

HOME DELIVERY SERVICE

  1. The geographical area of sales through the Store is worldwide. Products bought through the Store shall be sent to the delivery address stated by the User once payment has been verified. The maximum delivery term is of thirty (30) days such as stated by Law.
  2. The XAVIER VIDAL I ROCA, S.L. delivery service is performed in collaboration with a number of logistics operators of acknowledged prestige. Orders shall not be sent to Post Office Boxes, hotels or other non-permanent addresses.
  3. The shipping & handling cost is not included in the price of the Products. At the time of purchase of the Product, the User shall be informed of the exact shipping & handling costs. VAT included.
  4. The Company guarantees the processing and shipping of products during the 24/48h after the reception of the payment.
  5. Those orders made on Saturday, Sunday or holiday shall be deemed received the first working day after, as well as those made from Monday to Friday after 16h. Orders containing instruments are sent Monday through Thursday until 16h.

 

INTELLECTUAL AND INDUSTRIAL PROPERTY

  1. The User acknowledges that all elements of the Store and of each of the Products, the information and materials contained therein, the trademarks, the structure, selection, arrangement and presentation of its contents, and the computer programs used in relation to the said Products are protected by intellectual and industrial property rights belonging to XAVIER VIDAL I ROCA, S.L. or to third parties, and that in regards to these industrial and intellectual property rights the General Terms and Conditions do not give him any other rights than those specifically covered thereof.
  2. Unless authorised by XAVIER VIDAL I ROCA, S.L. or, as the case may be, by the third-party holders of the corresponding rights, or except if allowed by law, the User shall not reproduce, transform, modify, disassemble, perform inverse engineering, distribute, rent, lend, make available, or allow access to the public through any way of public communication of any of the elements referred to in the previous paragraph. The User must use the materials, elements and information to which he has access through the use of the Store solely for his own needs, agreeing not to perform whether directly or indirectly, any commercial use of the materials, elements and information obtained thereof.
  3. The User must prevent himself from avoiding or handling any technical devices established in the Store by XAVIER VIDAL I ROCA, S.L. or by third parties.

 

PRIVACY POLICY AND PERSONAL DATA

The confidentiality of your personal data is a fundamental aspect for XAVIER VIDAL I ROCA, S.L. This policy is intended to explain how and for what purposes we use the information collected through the use of any of the services on this website.


Please read this Privacy Policy document carefully. By using our services, you agree to be bound by the conditions of the same Privacy Policy with respect to the information collected about you.


In case of doubt or question regarding this policy, do not hesitate to contact us by sending an email to info@luthiervidal.com.

We may modify this Privacy Policy as necessary to adapt it to future legislative or jurisprudential changes.

Unless some local regulation establishes otherwise, the Privacy Policy is governed by the laws of Spain.

Who is responsible for processing the personal data I give to Xavier Vidal i Roca, S.L.?

Responsible: Xavier Vidal i Roca, S.L.

Address: C/ Girona 124. 08009 Barcelona

Email: info@luthiervidal.com

 

Use of the Information. For what purpose are we going to use your data in Xavier Vidal i Roca, S.L.?


The information you provide will be strictly used for the following purposes, as appropriate in each case:
 
1. Process your registration as a user in this portal for contracting our products or services;

2. Verify the identity of the users who has bought in our online shop;
3. Send Newsletters, and other information related with activities, products and services from XAVIER VIDAL I ROCA, S.L., including alerts, notifications, newsletters, offers and promotions;

4. Collect opinions about the products and services

5. We will give your data to the financial entities with which the company works to make the payments and collection; to the Spanish Public Administrations that require it; to the transport companies and, in general, for any other purpose that is necessary and implicit for the normal development of the activity offered by XAVIER VIDAL I ROCA, S.L.


What is the legitimation for the treatment of my data?


Personal data received by XAVIER VIDAL I ROCA, S.L. in hiring services and/or through the present portal will be treated with the utmost caution and confidentiality.

In compliance with the Organic Law of Protection of Personal Data (LOPD), we inform that your personal data is included in files property of XAVIER VIDAL I ROCA, S.L. In order to properly manage the services offered by our website.

When the contact information is used for the previously indicated purposes, the legal basis will be the express consent given by you at the time of the data collection (web purchases through the acceptance and knowledge of the data protection information).  


How long will Xavier Vidal i Roca, S.L. keep my data?


The data provided will be kept as long as the commercial relationship is maintained or during the necessary years to comply with the legal obligations. In the case of contact data used to send commercial information, they will be kept indefinitely for sending information of interest, provided that you do not request the deletion of the information.
You can unsubscribe from the newsletters by selecting the "unsubscribe" option in the bulletin itself.


Which are my rights when I facilitate my data?


You have the right to:
• Get confirmation on whether Xavier Vidal i Roca, S.L. is dealing with personal data that concerns you or not.
• Access your personal data
• Request rectification of inaccurate data
• Request their deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
• In certain circumstances, you can request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.
• In certain circumstances and for reasons related to your particular situation, you can oppose the processing of your data Xavier Vidal i Roca, S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
• Request the portability of the data
• Remove the consents provided at any time, without affecting the legality of the treatment based on the prior consent to its withdrawal.
• Claim before the Control authority of the data referring to your person included in our files, or those of the professional companies that provide service for Xavier Vidal i Roca, S.L. in the terms established in the General Data Protection Regulation (Regulation (EU) 2016/679)


How can I exercise my rights?


You can contact us by written request by postal mail, to Girona Street 124, 08009 Barcelona or send an email to the email address info@luthiervidal.com. To exercise your rights you must attach a copy of your ID or other document that proves your identity, and indicating the right you want to exercise. This waiver will not have retroactive effect, but could prevent the provision of the Services.

Finally, we inform you that you can contact the Spanish Data Protection Agency and other competent public organizations for any claim arising from the processing of your personal data.

We remind you that in case you provide us with information about another individual, you must, prior to its inclusion, inform him/her of: a) the fact that you provide our company with his/her personal data for the purposes mentioned above; b) that we will incorporate the data in our files exclusively for the aforementioned purposes; c) that XAVIER VIDAL I ROCA recognizes the interested parties the rights of access, rectification, cancellation and opposition that legally correspond to them, and that to exercise them they can be addressed by written communication in the indicated terms.


Are my data save in Xavier Vidal i Roca, S.L.?


XAVIER VIDAL I ROCA declares and guarantees that it maintains security levels of protection of personal data in accordance with Royal Decree 1720/2007 of December 21, which approves the Regulation for the development of Organic Law 15/1999, of December 13 , on Protection of Personal Data, which has established all technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by users, without prejudice to inform that the measures of Internet security are not impregnable.

Your data may be hosted on: GOOGLE DOCS, service provided by Google Inc. (with registered office at 1600 Amphitheater Parkway, Mountain View, CA 94043, United States); and CPANEL (with registered office at 3131 W Alabama Box # 30, Houston, TX 77098)

 

Links to external sites

We are not responsible of the Privacy Policy or practices of external websites, even when the link was provided by our Website. We strongly advise you to read carefully the Policy Privacy of each Webpage you are navigating and contact the owner or responsible in case of doubt or question.

Also, if you get the link from our Website through other Webpages, we are not responsible for the Privacy Policy or practices of that page. We also recommend that you read the Policy Privacy of that page and contact the owner or responsible in case of doubt or question.

 

Passwords

XAVIER VIDAL I ROCA, S.L. shall provide personal passwords to the user who signs in on the website. These passwords shall be used to have access to the services provided by the Website. The user must keep the passwords under his exclusive liability in the strictest and most absolute confidentiality, therefore being liable for the damages or consequences of any kind that arise from the breach or disclosure of the password. For security reasons, the user may change the telematic access passwords to the services related to the Website at any time. The User agrees to immediately inform XAVIER VIDAL I ROCA, S.L. of any unauthorised use of his password and of any access to the said password by unauthorised third parties.

 

COOKIES

When browsing through our Website, we can generate some information (commonly known as a cookie) on your computer. Cookies are small pieces of information transferred by a website directly to your computer to collect, and sometimes track, information about you. Cookies are specific from the server that created them and can not be read by other provides, making it impossible to use to track your movements across the Web. The credit card number is not saved as a cookie. This tool helps us to improve our Website and provide a more personalized product or service. Our use of cookies is restricted to know the use of our Website to improve and update its content.

 

What are cookies?

A cookie is a small text file that a website can store on your computer to help keep track of different things, like if you want to stay logged into a website, or your preferences within a website. You can read more about them on this HTTP cookie Wikipedia article.

 

What kind of cookies are involved in this site?

We use analysis cookies to track information about the number of users visiting our site and measure their navigation. That's why we use Google Analytics tool to develop our web as our visitors demand.

 

Why we use them?

XAVIER VIDAL I ROCA, S.L. uses cookies with the purpose of improving its services, aiding browsing, maintaining security, verifying the identity of the User, aiding access to personal preferences and monitoring the use of the Store. Cookies are files installed on the computer hard drive or in the browser memory in a folder previously configured by the User's computer operating system for the purpose of its identification.

 

You can navigate without cookies?

Should the User not want a cookie to be installed on his hard drive, he should configure his Internet browser in such a way that it does not accept the said cookies. In the same way, the User may freely destroy the cookies. In the event the User decides to disable the cookies, the quality and speed of the service may diminish and he may even lose access to some of the services offered in the Store:

- Chrome
- Firefox
- Explorer
- Safari
- Opera

 

APPLICABLE LAW AND JURISDICTION

These general terms and conditions are governed by Spanish legislation. Any dispute arising from the interpretation or execution that may occur in relation to the validity, interpretation, fulfilment or termination of this contract shall be submitted to the Jurisdiction of the Courts of the City of Barcelona, and the User shall waive his jurisdiction as long as the applicable law allows the said waiver.

 

CONTACT US

If you have any doubt or question about or Policy Privacy or your personal data, pleas send us an email to info@luthiervidal.com.


Categories

New products

Últimas opiniones

Por Enrique R. (San Juan de Mozarrifar, España) el 09 May 2019 :

(5/5) 

Nominal del producto : VIOLIN STRING PIRASTRO OLIV 3D 16.5 Combinada con una cuarta cuerda de la misma marca y tensión media, la mejor...

Por Enrique R. (San Juan de Mozarrifar, España) el 09 May 2019 :

(5/5) 

Nominal del producto : VIOLIN STRING PIRASTRO OLIV 4-G 16 Combinada con una tercera de la misma marca y tensión media, la mejor cuerda...

Por Isabel María A. (Madrid, España) el 08 May 2019 :

(5/5) 

Nominal del producto : VIOLIN SILK PYJAMAS ARTISANAL PRINTING Preciosos. Buena idea para hacer un regalo. Recomiendo de los tres el de...

Por Luis S. (Logroño, España) el 28 Apr. 2019 :

(4/5) 

Nominal del producto : VIOLIN STRING THOMASTIK DOMINANT SET Van estupendamente para el conservatorio en el nivel de 1º de profesional...

Por Luis S. (Logroño, España) el 28 Apr. 2019 :

(4/5) 

Nominal del producto : VIOLIN SHOULDER REST BONMUSICA Según descripción se ajusta adecuadamente.Le he quitado una estrella al...