Xavier Vidal - CEO & Master Luthier Eduard Bosque - Luthier Ismerry Bottalico - Luthier Marçal Serradesanferm - Luthier David Moreno - Stores manager Montse Ferrer - Chief Professional Customer Service Xavier Font - Accounting and administration manager Irina Marquès - E-Commerce Manager Laura - Barcelona Shop customer service Natalia Kiseleva - Purchasing manager